March 19, 2020
On behalf of Pioneer, I wanted you to know how we are responding to the COVID-19 pandemic, along with how we're proceeding with current store operations.
Our top priority has always been to the safety of our employees, service partners, the communities in which we live, and to the customers we serve. Our focus during this crisis is twofold; to safeguard the health and wellbeing of all persons while safely maintaining operations to continue fulfilling orders.
In short, we are taking all measures possible to ensure that we can continue to support your needs.
An essential element in this process is a clear understanding of your ongoing situation. If, as things progress, your needs happen to change due to facility closures and/or restrictions, we ask that you please communicate this to us as soon as possible. Working together will help ensure that Pioneer is in the best possible position to service your movement forward.
Thank you for your continued support of Pioneer, our people and our products. Now, more than ever, we are reminded of the importance of the partnership between our companies. Please stay safe and we look forward to moving ahead together!